FAQ


Product

Our signs use sturdy PVC, and bright, efficient LED lights, which is child-safe and will not shatter like glass.  These eco-friendly signs do not use toxic gases or heat up to dangerous levels.

Absolutely not. All of our signs are silent, which makes them perfect additions to any room in the house.

The LED bulbs we use for custom signs are exceptionally long lasting when compared with traditional bulbs or gas-based neon signs. The average life expectancy is 60,000 working hours or over six years.

Yes. Every sign we offer comes with a clear acrylic backing which is laser cut to the same shape hiding beneath the sign. This includes pre-drilled holes that makes hanging/mounting it on a wall or other surface simple. Please contact us if you would like the backing in a certain shape or color.

Order

Please allow us 3 to 4 weeks for the creation of your sign with standard shipping. You can also choose expedited shipping to get your sign in two weeks. You can choose shipping details when you check out.

Absolutely! All of our signs come with a 1-year warranty on electrical components.

Shipping

We currently ship all of our LED neon sign products to the United States, Canada, the United Kingdom, Australia, all South American countries, and most countries in Europe. To ensure their proper function, each one is constructed with a suitable plug and a 110-240 V AC adapter.

We take the utmost care to make sure your neon sign gets you in great shape. Each one is shipped with sufficient bubble wrap inside a corrugated cardboard box.

Unfortunately, we cannot control everything that happens once your custom LED neon sign leaves our facility. If you receive a damaged or broken sign, contact us right away via email. Take photos of the breakage to show us what happened, and we will be happy to help you satisfy your sign needs as quickly as possible.

Contact our team


 

They also choose us.